In-house helpdesk (no call centres)
Same-day resolutions
SLA-based emergency support
Our IT support services are built on a first-time-right philosophy. That means fast response times, permanent solutions, and support staff who actually understand your environment. No outsourcing. No passing the buck. Just expert help, when you need it.
We work in the background, monitoring your systems 24/7, so issues are resolved before they impact your day. And when you do need us? We’re there—fast.
Don’t just get support—get solutions.
Both SLA packages include access to Gavotech’s award-winning service desk, backed by our delivery engine and cybersecurity-first approach.
For businesses that want complete peace of mind, our Per Seat SLA offers end-to-end IT support, billed per user.
Why Choose This
Unlimited Support: Covers day-to-day IT issues, projects, and strategic tech rollouts — no surprise costs.
Dedicated Visits: Your assigned account lead visits weekly, ensuring everything runs smoothly and proactively tackles issues before they become problems.
Security-First Mindset: Includes proactive monitoring, patch management, endpoint protection, and regular system maintenance.
Future-Focused: Built-in R&D time to evaluate emerging tech that can give your business an edge.
Best for growing businesses that need full coverage, high-touch service, and a proactive IT partner.
Ideal for businesses that need expert help on tap, without committing to a monthly per-user model.
Why Choose This
Prepaid Hours, Total Flexibility: Use your hours on anything — from troubleshooting and system updates to cybersecurity reviews or R&D.
No Wastage: Only pay for the time you use. No overages, no bloat.
Access to Experts: Tap into Gavotech’s support desk and technical team when you need it most.
Best for teams with an in-house IT resource or varying monthly IT needs who want premium support without the commitment.
Get peace of mind with Gavotech’s reliable SLAs
Disconnected systems and outdated tools slow everything down—from collaboration to customer response.
Microsoft 365 offers a smarter, more connected way to work—and Gavotech makes it seamless. We provide full Microsoft 365 setup, migration, and management tailored to your business’s needs. From email and file sharing to advanced compliance and licencing, we ensure every aspect is configured to drive productivity and scale securely.
Whether you’re moving from legacy systems or levelling up your Microsoft environment, we’re the partner that makes it easy.
Full migration & implementation
SharePoint, Teams, Outlook, OneDrive
Ongoing licencing and end-user support
Let’s streamline your workflows with Microsoft 365.